IELTS test terms and conditions
You must …
• provide proof of your identity (passport or National Identity Card) at registration. Contact the test centre to confirm which type of identity
document is accepted. Candidates taking the test outside their own country
must use a passport.
• inform the centre of any changes to your identity document before the test
date. If you do not do this you will not be allowed to take the test and you will
not be eligible for a refund or transfer.
• bring the same identity document on the test day as the one recorded in
your application. If you do not do this you will not be allowed to take the test
and you will not be eligible for a refund or transfer.
• arrive at the centre before the scheduled test start time. If you arrive late, you
will not be allowed to take the test and you will not be eligible for a refund or
• leave all personal belongings in the designated belongings area. The only
items you may bring into the test room are your approved identity document,
standard pen(s), pencil(s) and eraser(s), and a bottle of water (label-free).
All electronic devices and all watches must be left in the belongings area
and must be switched off. You may be electronically scanned for devices at
any time during the test day. Any candidate who breaches these conditions
will not receive an IELTS test result or be eligible for a refund or transfer.
While the centre will take all reasonable measures to secure your items in the
belongings area, they cannot be held responsible for any loss.
• consent for your identity to be verified both at test registration and on test
day. This may include:
– having your photograph taken. You will be required to temporarily remove
any covering from your face. Any candidate who refuses to have a
photograph taken will not be allowed to sit the test and will not be entitled
to a refund. The photograph taken by the centre will appear on your Test
– providing a sample of your signature.
– having your finger scan taken.
• keep only the following items on your desk: your identity document, pen(s),
pencil(s), eraser(s), and a bottle of water (label-free).
• tell the invigilator at once if you think you have not been given the correct
question paper or if the question paper is incomplete or illegible.
• raise your hand if you need to ask the invigilator something. Candidates may
not ask for, and will not be given, any explanation of the test questions.
• attend all four components of the test. If you do not attend all four components, you will not receive an IELTS test result. Exceptions are possible but must be requested at registration and written approval must be received from the centre.
• inform the invigilator on the day of the test if you believe that your performance may be affected by ill health, by the way in which the test
is delivered at the centre or for any other reason. If you have a complaint
relating to the delivery of the test, you must submit your complaint to the test
centre before you leave the centre on test day. Complaints relating to the
delivery of the test will not be accepted after test day.
• leave all test materials in the test room at the end of the test. The test materials
include question papers, Speaking booklets, answer sheets and rough
paper. Any candidate who attempts to remove test materials from the test
room will not receive an IELTS test result.
You must not …
• talk to or disturb other candidates once the test has started.
• lend anything to, or borrow anything from, another candidate during the test.
• eat or smoke in the test room.
• leave the test room without the permission of the invigilator.
• leave your seat until all test materials have been collected and you have
been told you can leave.
• engage in any form of malpractice which may damage the integrity and
security of the IELTS test. Malpractice includes, but is not limited to:
– attempting to cheat in any way, including using notes of any kind from
– helping another candidate to cheat.
– impersonating another candidate or having another candidate
– copying the work of another candidate.
– disrupting the test in any way.
– reproducing any part of the test in any medium.
– attempting to alter the data on the Test Report Form.
Candidates engaging in malpractice will not be allowed to complete the test
and will not receive an IELTS test result. Candidates engaging in malpractice
may be banned from taking the test in future, and may be liable to legal
action. Candidates engaging in malpractice may be reported to regulatory
Your IELTS test result
• Results are issued by centres, usually 13 days after the test.
• You will receive only one copy of your Test Report Form. Replacement
copies are not issued in the event of loss or damage.
• The Test Report Form will be issued in your name as it appears on the identity
document used at registration. If you find that your personal details are
incorrect on the Test Report Form, please contact the centre where you took
the test. Documentation must be provided to verify the correct details. If you
change your name after receiving your Test Report Form, the name will not be
changed on the Test Report Form.
• Your result may not be issued 13 days after the test if the IELTS Test
Partners decide that it is necessary to review any matter associated with
your test or the administration of your test. To assist any investigation, you
may be required to provide writing and speaking samples. In exceptional
circumstances you may be required to re-take one or more IELTS
• Your result may be cancelled after it has been issued if any irregularity is
identified. You may be required to re-take one or more IELTS components.
• Your result will be disclosed to the Recognising Organisations which you
nominated in your application or to which you applied with your Test Report
Form, for the purpose of allowing those organisations to verify the result or to
carry out any enquiries in relation to suspected malpractice.
• If any of the data on the Test Report Form provided by you or your agent to
Recognising Organisations has been altered in any way, your original test
result may be cancelled.
• Candidates are not permitted access to the work they produce in the
Cancelling your IELTS test or requesting a transfer
• For information on cancelling your IELTS test or requesting a transfer, please
go to www.ielts.org.
How IELTS uses your information
• The IELTS Test Partners recognise and support the right of IELTS test
candidates to privacy.
• When you provide your identity information the IELTS Test Partners link that
information to your IELTS test and test result on the Test Report Form. This
enables you to submit your Test Report Form to Recognising Organisations
and for them to verify your result.
• Test Report Forms will only be sent to those Recognising Organisations
nominated by the candidate in their application or at the request of the
candidate after the issue of results. When a candidate submits a Test Report
Form to a Recognising Organisation they consent to the verification of the
result by that organisation.
• The IELTS Test Partners or their authorised representatives may share
candidate personal data including without limitation test performance or
score data or photographs taken by the centre with educational institutions,
governments (including visa processing authorities), professional bodies
and commercial organisations that recognise IELTS scores (‘Recognising
Organisations’) or law enforcement agencies and regulatory authorities
where required for verification purposes or other purposes to protect the
IELTS test and its stakeholders against any form of malpractice. Finger-scan
data, where obtained, will not be disclosed to any entity except the IELTS
• The IELTS Test Partners will retain work produced by candidates in the
IELTS test and may use it for quality control purposes and for investigations
into suspected malpractice. Test score data and test responses, in an
anonymous form, may also be used for informational, research, statistical
or training purposes.