IELTS test terms and conditions

You must …

provide proof of your identity (passport or National Identity Card) at registration. Contact the test centre to confirm which type of identity

document is accepted. Candidates taking the test outside their own country

must use a passport.

inform the centre of any changes to your identity document before the test

date. If you do not do this you will not be allowed to take the test and you will

not be eligible for a refund or transfer.

bring the same identity document on the test day as the one recorded in

your application. If you do not do this you will not be allowed to take the test

and you will not be eligible for a refund or transfer.

arrive at the centre before the scheduled test start time. If you arrive late, you

will not be allowed to take the test and you will not be eligible for a refund or

transfer.

leave all personal belongings in the designated belongings area. The only

items you may bring into the test room are your approved identity document,

standard pen(s), pencil(s) and eraser(s), and a bottle of water (label-free).

All electronic devices and all watches must be left in the belongings area

and must be switched off. You may be electronically scanned for devices at

any time during the test day. Any candidate who breaches these conditions

will not receive an IELTS test result or be eligible for a refund or transfer.

While the centre will take all reasonable measures to secure your items in the

belongings area, they cannot be held responsible for any loss.

consent for your identity to be verified both at test registration and on test

day. This may include:

having your photograph taken. You will be required to temporarily remove

any covering from your face. Any candidate who refuses to have a

photograph taken will not be allowed to sit the test and will not be entitled

to a refund. The photograph taken by the centre will appear on your Test

Report Form.

providing a sample of your signature.

having your finger scan taken.

keep only the following items on your desk: your identity document, pen(s),

pencil(s), eraser(s), and a bottle of water (label-free).

tell the invigilator at once if you think you have not been given the correct

question paper or if the question paper is incomplete or illegible.

raise your hand if you need to ask the invigilator something. Candidates may

not ask for, and will not be given, any explanation of the test questions.

attend all four components of the test. If you do not attend all four components, you will not receive an IELTS test result. Exceptions are possible but must be requested at registration and written approval must be received from the centre.

inform the invigilator on the day of the test if you believe that your performance may be affected by ill health, by the way in which the test

is delivered at the centre or for any other reason. If you have a complaint

relating to the delivery of the test, you must submit your complaint to the test

centre before you leave the centre on test day. Complaints relating to the

delivery of the test will not be accepted after test day.

leave all test materials in the test room at the end of the test. The test materials

include question papers, Speaking booklets, answer sheets and rough

paper. Any candidate who attempts to remove test materials from the test

room will not receive an IELTS test result.

You must not …

talk to or disturb other candidates once the test has started.

lend anything to, or borrow anything from, another candidate during the test.

eat or smoke in the test room.

leave the test room without the permission of the invigilator.

leave your seat until all test materials have been collected and you have

been told you can leave.

engage in any form of malpractice which may damage the integrity and

security of the IELTS test. Malpractice includes, but is not limited to:

attempting to cheat in any way, including using notes of any kind from

any source.

helping another candidate to cheat.

impersonating another candidate or having another candidate

impersonate you.

copying the work of another candidate.

disrupting the test in any way.

reproducing any part of the test in any medium.

attempting to alter the data on the Test Report Form.

Candidates engaging in malpractice will not be allowed to complete the test

and will not receive an IELTS test result. Candidates engaging in malpractice

may be banned from taking the test in future, and may be liable to legal

action. Candidates engaging in malpractice may be reported to regulatory

authorities globally.

Your IELTS test result

Results are issued by centres, usually 13 days after the test.

You will receive only one copy of your Test Report Form. Replacement

copies are not issued in the event of loss or damage.

The Test Report Form will be issued in your name as it appears on the identity

document used at registration. If you find that your personal details are

incorrect on the Test Report Form, please contact the centre where you took

the test. Documentation must be provided to verify the correct details. If you

change your name after receiving your Test Report Form, the name will not be

changed on the Test Report Form.

Your result may not be issued 13 days after the test if the IELTS Test

Partners decide that it is necessary to review any matter associated with

your test or the administration of your test. To assist any investigation, you

may be required to provide writing and speaking samples. In exceptional

circumstances you may be required to re-take one or more IELTS

components.

Your result may be cancelled after it has been issued if any irregularity is

identified. You may be required to re-take one or more IELTS components.

Your result will be disclosed to the Recognising Organisations which you

nominated in your application or to which you applied with your Test Report

Form, for the purpose of allowing those organisations to verify the result or to

carry out any enquiries in relation to suspected malpractice.

If any of the data on the Test Report Form provided by you or your agent to

Recognising Organisations has been altered in any way, your original test

result may be cancelled.

Candidates are not permitted access to the work they produce in the

IELTS test.

Cancelling your IELTS test or requesting a transfer

For information on cancelling your IELTS test or requesting a transfer, please

go to www.ielts.org.

How IELTS uses your information

The IELTS Test Partners recognise and support the right of IELTS test

candidates to privacy.

When you provide your identity information the IELTS Test Partners link that

information to your IELTS test and test result on the Test Report Form. This

enables you to submit your Test Report Form to Recognising Organisations

and for them to verify your result.

Test Report Forms will only be sent to those Recognising Organisations

nominated by the candidate in their application or at the request of the

candidate after the issue of results. When a candidate submits a Test Report

Form to a Recognising Organisation they consent to the verification of the

result by that organisation.

The IELTS Test Partners or their authorised representatives may share

candidate personal data including without limitation test performance or

score data or photographs taken by the centre with educational institutions,

governments (including visa processing authorities), professional bodies

and commercial organisations that recognise IELTS scores (‘Recognising

Organisations’) or law enforcement agencies and regulatory authorities

where required for verification purposes or other purposes to protect the

IELTS test and its stakeholders against any form of malpractice. Finger-scan

data, where obtained, will not be disclosed to any entity except the IELTS

Test Partners.

The IELTS Test Partners will retain work produced by candidates in the

IELTS test and may use it for quality control purposes and for investigations

into suspected malpractice. Test score data and test responses, in an

anonymous form, may also be used for informational, research, statistical

or training purposes.